Frequently Asked Questions
Expert support for your high-performance audio electronics.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by location and customs processing.
Do your amplifiers and electronics come with a warranty?
Yes, all Quilter Labs products include a limited warranty against defects in materials and workmanship. Please register your product on our website to ensure full coverage.
What is your return policy for electronic equipment?
We offer a 30-day return policy for items in original condition. Products must be returned in their original packaging with all included accessories to be eligible for a full refund.
Can I use my Quilter amplifier with international voltages?
Most of our modern digital power plants feature universal power supplies that automatically switch between 100-240V, making them safe for international use without a transformer.
How do I track my shipment once it has left the warehouse?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products compatible with third-party cabinets and speakers?
Our amplifiers are designed to be highly versatile. As long as you match the impedance (ohms) requirements specified in your product manual, you can safely use our heads with most third-party cabinets.